Administration guide for Cambridge International School coordinators

A guide for Cambridge International School coordinators

The School Support Hub is our secure online site where teachers can find the support they need to deliver Cambridge programmes, including teaching and assessment materials and online forums.

As the coordinator for your school, you should make sure that other teachers have access to the School Support Hub, Cambridge Primary support site and Cambridge Lower Secondary support site and are using them.

The School Support Hub is the home for centre and user administration across our support sites. When adding new users and editing existing users, the information will update across all support sites. When adding new teachers, you can give them access to the sites they will need based on the programmes they teach. You can also create administrators to help you manage each support site.

When you create a new user, you need a provide a unique email address, which is not used by anyone else. The new user will receive an email to set up a password.

They will use these details to log in to the following sites should they need access:

• School Support Hub
• Cambridge Primary support site
• Cambridge Lower Secondary support site
• Test Maker
• Resource Plus
• Results Analysis
• Online discussion forums.

Automated emails you receive about your School Support Hub account will come from noreply@cambridgeinternational.org. Please add this email address to your 'Safe senders' list to avoid emails going into your spam box.

How can I transfer all the learner groups, tests and associated data from one teacher to another teacher?

To transfer Progression Test data attached from one teachers’ account another Teachers’ account, follow the steps below.

1. Select 'transfer data'. You will be redirected to the support site where the data is held.

   2. Locate the user and click into their profile.

   3. Click the ‘Transfer data’ button.

   4. Locate and select the teacher you want to transfer the data to and click 'Select'.
 

   5. Click 'Transfer data' and select 'OK'
 

How to reset a users' password

1. Log in to MyCambridge.
2. Select My organisation from the menu on the left side of the screen.

3. Go to the Users tab:

   

4. Select the User from the list
5. Click on Reset password