Training and events

Training and events | Making a booking

• Do I have to do an Introductory course before I do an Extension course?
• How do I book a Cambridge event?
• How do I pay for my training course?
• What happens if my course is cancelled/postponed?
• When will I receive joining instructions for my course?
• When will I receive the invoice?

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Training and events | Changing a booking

• How do I cancel my booking?
• I have booked myself on the course by mistake. Can I transfer my booking to someone else?
• I have booked myself on the wrong course. How can I amend my booking?

Training and Events | Managing bookings for my school/centre

• A teacher at my school has booked onto a course but I haven’t received an email notification to approve/reject the booking
• I am the School Support Hub Coordinator for my school. How do I transfer a booking to another teacher?
• Bespoke training courses

Training and events | Online courses

• Enrolment keys
• I cannot log in to the Online Learning Portal?
• What do I need to access your online courses?
• What types of online training do you offer?
• Will I receive feedback on my Online Self-Study assignments?

Training and events | Face-to-face events

• Can I request a replacement for a lost or incorrect certificate?
• Does Cambridge organise accommodation for face-to-face training?
• What types of face-to-face training do Cambridge offer?