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How do I dispute an invoice?

Once you have received the invoice you wish to dispute, please contact our finance department at creditcontrol@cambridgeassessment.org.uk quoting the invoice reference number and giving full details as to why you do not think you should be charged either the full amount or part of the invoice. We will then put the invoice on hold whilst we investigate the issues surrounding the case and will let you know as soon as a decision has been made.

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